Subscribing to Transition Events

In many cases we may want to do more when a transition occurs than simply moving the order to the next state. Let's say that we want to send an email to the customer when an order has been processed and is awaiting for fulfillment. That should happen when a store manager clicks on the "Process order" button for an Order.

The State machine module that provides the foundation for the workflows emits two events when a transition occurs. The events are named commerce_order.TRANSITION_ID.TRANSITION_PHASE, where TRANSITION_ID is the key of the transition's definition in the YAML file, and TRANSITION_PHASE is "pre_transition" for the first event that is emitted just before the transition has occurred, and "post_transition" for the second event that is emitted just after it.

In our case we want to send the email after the transition to the Fulfillment state has occurred. We therefore need to create an event subscriber that listens to the commerce_order.fulfill.post_transition event.

Here is an example that you can modify according to your requirements.

    namespace Drupal\my_module\EventSubscriber;

    use Drupal\state_machine\Event\WorkflowTransitionEvent;
    use Drupal\Core\Language\LanguageManagerInterface;
    use Drupal\Core\Mail\MailManagerInterface;
    use Drupal\Core\StringTranslation\StringTranslationTrait;
    use Symfony\Component\EventDispatcher\EventSubscriberInterface;

     * Sends an email when the order transitions to Fulfillment.
    class OrderFulfillmentSubscriber implements EventSubscriberInterface {

      use StringTranslationTrait;

       * The language manager.
       * @var \Drupal\Core\Language\LanguageManagerInterface
      protected $languageManager;

       * The mail manager.
       * @var \Drupal\Core\Mail\MailManagerInterface
      protected $mailManager;

       * Constructs a new OrderFulfillmentSubscriber object.
       * @param \Drupal\Core\Language\LanguageManagerInterface $language_manager
       *   The language manager.
       * @param \Drupal\Core\Mail\MailManagerInterface $mail_manager
       *   The mail manager.
      public function __construct(
        LanguageManagerInterface $language_manager,
        MailManagerInterface $mail_manager
      ) {
        $this->languageManager = $language_manager;
        $this->mailManager = $mail_manager;

       * {@inheritdoc}
      public static function getSubscribedEvents() {
        $events = [
          'commerce_order.fulfill.post_transition' => ['sendEmail', -100],
        return $events;

       * Sends the email.
       * @param \Drupal\state_machine\Event\WorkflowTransitionEvent $event-       *   The transition event.
      public function sendEmail(WorkflowTransitionEvent $event) {
        // Create the email.
        $order = $event->getEntity();
        $to = $order->getEmail();
        $params = [
          'from' => $order->getStore()->getEmail(),
          'subject' => $this->t(
            'Regarding your order [#@number]',
            ['@number' => $order->getOrderNumber()]
          'body' => $this->t(
            'Your order with #@number that you have placed with us has been processed and is awaiting fulfillment.',
            ['@number' => $order->getOrderNumber()]

        // Set the language that will be used in translations.
        if ($customer = $order->getCustomer()) {
          $langcode = $customer->getPreferredLangcode();
        else {
          $langcode = $this->languageManager->getDefaultLanguage()->getId();

        // Send the email.
        $this->mailManager->mail('commerce_order', 'receipt', $to, $langcode, $params);


Note that the following functions are made available by the event, if you need to execute more advanced logic based on the state that you are coming from or the workflow that the transition is part of.

    $fromState = $event->getFromState();
    $toState = $event->getToState();
    $workflow = $event->getWorkflow();

At last, don't forget to register your event subscriber. Your event subscriber should be added to in the base directory of your module.

        class: Drupal\my_module\EventSubscriber\OrderFulfillmentSubscriber
        arguments: ['@language_manager', '@plugin.manager.mail']
          - { name: event_subscriber }

Finding Transitions

Transition information can be found in {module}.workflows.yml files. For example, commerce_order.workflows.yml defines the default Order transitions, and commerce_payment.workflows.yml defines the default Payment transitions.

Example from commerce_order:

    # commerce_order.workflows.yml
      id: order_default
      group: commerce_order
      label: 'Default'
          label: Draft
          label: Completed
          label: Canceled
          label: 'Place order'
          from: [draft]
          to: completed
          label: 'Cancel order'
          from: [draft]
          to:   canceled

For an actual example being used in Drupal Commerce, check out the state machine transition event subscriber being used in commerce_order to set an order's placed timestamp:

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