If you are new to Drupal, you will want to learn more about Drupal issue queues.
Drupal Commerce is an actively maintained project, and oftentimes you'll be able to search its Issue Queue to find an answer to a question or a solution to a problem/bug. Solutions are usually presented in the form of a patch. See the Patching section of this documentation guide for information about applying patches.
Drupal Answers is a question and answer site for Drupal developers and administrators. To search for information specific to Drupal Commerce, tag your queries with drupal-commerce
. There are thousands of posted Drupal Commerce questions, so it's a great place to look for help.
Drupal Commerce benefits from an active community of developers who participate in the #commerce Slack channel. There is also a general Drupal #support channel and the Drupal #general channel for light support questions. To join, visit: http://drupalslack.herokuapp.com/
For more information about Drupal Slack groups, see: https://www.drupal.org/slack
It's important to keep in mind that this is open source software. While some contributors are paid for their time (usually for specific projects/tasks), a great many more are donating their time to the community. When asking for help, you'll find that people can be very friendly and giving but only if they are treated respectfully. Also, ultimately, it's up to you to solve your own problems: nobody in the community "works for you". That being said, here are some general tips on how to get help in a way that's both respectful and constructive:
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